Our Services

From repair and maintenance work to special designs and lightning-fast deliveries all over the world – our service goes far beyond the mere manufacture of machine parts.

Technical Service

Worldwide Support

We offer you customized solutions and accompany you throughout the entire life of your guide bushing system. Because with our service, we don’t leave you alone after installation, but are available to you for maintenance, repair and all matters relating to your guide bushing system. And when things are particularly tricky, we feel challenged to find the best possible solution with you and for you, true to our motto „We start where others have to pass!

Full-Service made by JBS

As a customer of high-precision products, you have the right to expect the best service. For professional installation and technical support at your site, our service technicians are the absolute professionals and enjoy the highest recognition in the industry.

We’ll help you – in Germany, Europe and worldwide.

Ready For Use In No Time

You can always count on us - even if it has to be fast!

Especially in industrial manufacturing, a broken machine part can stop the entire production process. In such cases, rapid action is required, which is why we offer you fast and reliable repairs. By overnight or express shipping, spare parts can be delivered or repaired parts can be returned. To avoid possible breakdowns, we also offer regular maintenance.

Custom made products

Nothing is Impossible!

Our guide bushing systems and collets can be specially adapted and manufactured to meet your individual production requirements. Complementing our extensive range of standard components, we also offer custom designs to customer specifications. Our years of experience and know-how in design and manufacturing enable us to meet even highly complex challenges. Contact us and we will advise you on our special designs..

In case of repair, please download the repair delivery bill here and send it filled out together with the bushing to our service in Schwentinental.

If you need on-site service, please feel free to contact us. We will offer you an appointment of our technicians as soon as possible.

This cannot be predicted in advance because we do not know what is defective. If all the required spare parts are in stock, we usually return the repaired guide bushing system within a few days.

We recommend a regular check of the guide bushing systems so that possible wear can be detected and remedied in good time before failure is imminent. We will be happy to offer you such a check.

We have the right answer

Frequently asked questions - FAQ

We have compiled the most frequently asked questions to our customer service here. If your question is not listed here, please use our contact form and we will get back to you as soon as possible.

Documentation

Our product catalogs for download

Das JBS Flexible Führungsbuchsen-System für CITIZEN

Das JBS Flexible Führungsbuchsen-System für STAR

Unser Zangen-Katalog für Doppelkonus- und Zugzangen